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Category Archives: How to …
What’s your story?
In many respects, marketing communications is storytelling. Every brand, service, and company has a story to tell and core values to communicate. And we can tell that story through a variety of media. I’ve written before about the importance of … Continue reading
Posted in How to ..., Marketing, Social Media
5 Comments
What good happened today?
It can be easy to focus on the negative things that happen in the course of an average day. Maybe a patient unexpectedly canceled. Maybe you didn’t make a sale. Maybe that much-anticipated viral video didn’t go quite so viral. … Continue reading
The power of clear language
Have you ever read a print ad or website copy for a product or service and thought to yourself, “I don’t get it”? Or has a conversation with a sales rep or service provider left you scratching your head, thinking, … Continue reading
Posted in How to ..., Marketing
Tagged customer service, focus, management, marketing, strategy
3 Comments
